At Memories Craft, we ensure your customized products are delivered safely and on time. Please read our Shipping Policy carefully.
1. Processing Time
1.1. All products are made-to-order and customized.
1.2. Standard processing time: 2–5 business days before shipping.
1.3. During festive seasons or high-demand periods, processing may take longer.
2. Shipping Methods
2.1. We ship through trusted courier partners: [Courier Names, e.g., Delhivery, India Post, Blue Dart].
2.2. Shipping charges are calculated at checkout and may vary based on location.
3. Delivery Time
3.1. Estimated delivery times:
Metro cities: 3–7 business days
Non-metro locations: 5–10 business days
3.2. Delivery time may vary due to courier delays, natural events, or unforeseen circumstances.
4. Order Tracking
4.1. Once your order is shipped, you will receive a tracking number via email/SMS.
4.2. Use this number on the courier partner’s website to track your delivery.
5. Lost or Damaged Shipments
5.1. In case of lost or damaged products during shipping, please contact us within 48 hours of delivery.
5.2. We will investigate with the courier partner and provide a replacement or refund as per our Refund & Return Policy.
6. Shipping Restrictions
6.1. We currently ship only within India.
6.2. Orders to remote locations may take longer for delivery.
7. Contact Us
For any refund or return issues, please contact:
Email: contact@memoriescraft.com
Phone: +91-8527369236