Terms and Conditions

1. General

1.1. Memories Craft provides customized gifts and sublimation printing services.
1.2. By using our website and services, you agree to these Terms & Conditions.

2. Products and Services

2.1. All products are made-to-order; actual product appearance may vary slightly from images shown.
2.2. Colors may appear differently depending on screen settings.
2.3. We reserve the right to modify or discontinue any product/service at any time without prior notice.

3. Ordering

3.1. Orders can be placed online through our website.
3.2. Once an order is placed, it cannot be canceled if the production has already started.
3.3. Please provide accurate shipping and contact information. Memories Craft is not responsible for incorrect delivery due to incorrect details provided by the customer.

4. Payments

4.1. Payments must be completed through our available payment gateways.
4.2. Orders will only be processed after payment confirmation.
4.3. Refunds are only available under certain conditions as mentioned in our Refund & Return Policy.

5. Intellectual Property

5.1. All designs, images, text, and content on the Memories Craft website are property of Memories Craft.
5.2. Unauthorized use of any content is strictly prohibited.

6. User Responsibilities

6.1. Users must provide accurate information while using our website.
6.2. Users agree not to misuse our website or services for illegal or fraudulent activities.

7. Shipping & Delivery

7.1. Estimated delivery dates are provided but not guaranteed.
7.2. Memories Craft is not responsible for delays caused by courier services, natural events, or other external factors.

8. Privacy

8.1. We collect personal information only to fulfill orders and provide better service.
8.2. Please refer to our Privacy Policy for more details.

9. Limitation of Liability

9.1. Memories Craft will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9.2. Liability is limited to the value of the product purchased.

10. Changes to Terms

10.1. Memories Craft reserves the right to update these Terms & Conditions at any time.
10.2. Users are encouraged to review the terms regularly.